Phone system integrations for the software Australian businesses run
Every name on this page is something we’ve joined to a phone system at least once, in production, for a paying client. If yours is on it, we’ve seen its quirks before.
Integration guides
Detailed pages for the integrations we get asked about most: what each one does, how it connects, and the questions that come up.
Xero phone integration
Caller lookup against Xero contacts, balance read-back in the IVR and SMS payment links for accounts teams.
Read more→IntegrationssimPRO and ServiceM8 integration
Screen pops with the open job, calls logged against the job and on-call routing for trade and field service businesses.
Read more→IntegrationsCRM phone integration
Screen pops, automatic call logging, owner routing and AI call summaries for HubSpot, Salesforce, Zoho and Pipedrive.
Read more→Three ways an integration gets built
- A ready-made connector. If one already exists and does what you need, we configure it rather than build anything. It’s the cheapest option and we will say so.
- No-code automation. Zapier, Make or n8n for simple, low-volume flows such as logging a missed call as a task. Quick to build, with running costs that grow with use.
- Custom code against the API. For screen pops that must appear before the second ring, two-way sync, verified IVR lookups and anything with real logic in the middle. More to build, but fast, controllable and cheap to run.
Most real projects mix them. Which one fits each piece is part of the written plan you get from the $450 audit.
Everything we’ve connected
CRM and sales
- Salesforce
- HubSpot
- Zoho CRM
- Pipedrive
- Microsoft Dynamics 365
- monday CRM
- Copper
- Insightly
- Freshsales
- Keap
- Capsule
- SugarCRM
Job and field service
- simPRO
- ServiceM8
- AroFlo
- Fergus
- Tradify
- Jobber
- ServiceTitan
- WorkflowMax
- Ascora
- FieldPulse
- Housecall Pro
- GeoOp
Accounting and payments
- Xero
- MYOB
- QuickBooks Online
- Sage
- Reckon
- Stripe
- Ezidebit
- Square
- Zeller
- GoCardless
- Airwallex
Rostering, payroll and HR
- Deputy
- Tanda
- Employment Hero
- KeyPay
- Humanforce
- When I Work
- Planday
- ELMO
- Workday
- BambooHR
Service desk and ITSM
- Zendesk
- Freshdesk
- Jira Service Management
- ServiceNow
- HaloPSA
- Halo ITSM
- ConnectWise
- Autotask
- Intercom
- Front
- Zammad
Collaboration and messaging
- Microsoft Teams
- Slack
- Microsoft 365
- Google Workspace
- Zoom
- Webex
- MessageMedia
- ClickSend
- Whispir
- SendGrid
Booking, storefront and hospitality
- Shopify
- WooCommerce
- BigCommerce
- Magento
- Calendly
- Timely
- Mindbody
- ResDiary
- SevenRooms
- Now Book It
- Bookeo
Health and allied health
- Cliniko
- Halaxy
- Best Practice
- MedicalDirector
- Zedmed
- Coreplus
- Nookal
- Power Diary
- HealthEngine
Property and agency
- PropertyMe
- Console Cloud
- VaultRE
- Rex
- Agentbox
- MRI Software
- Property Tree
- Eagle Software
ERP, inventory and logistics
- NetSuite
- MYOB Acumatica
- Cin7
- Unleashed
- Fishbowl
- Odoo
- SAP Business One
- CartonCloud
- MachShip
- Shippit
- TransVirtual
Data, BI and automation
- Power BI
- Looker Studio
- Tableau
- Snowflake
- BigQuery
- Databricks
- Zapier
- Make
- n8n
- Workato
- Azure Logic Apps
- AWS EventBridge
Education and government
- Compass
- Sentral
- TechnologyOne
- Civica
- Objective
- Moodle
That’s the list we’ve shipped, not the list we could. Anything with a REST API, a webhook or a database we can reach is in scope, and where a platform has no API at all we’ve still got there with scheduled exports.
Product names on this site are the trademarks of their owners. They’re listed to describe work we’ve done, not to claim a partnership with or endorsement by any of them. Our partner relationship is with Uniden Voice over Cloud.
Related
Phone system integration
Join the phone system to your CRM, job management, accounting and rostering, so every call lands on the right record.
Read more→Guides · 2 min readCRM phone integration beyond click-to-dial
Click-to-dial is the smallest part of a CRM phone integration. What to ask for instead, and the questions to put to any provider.
Read more→ServicesCustom call flows and features
Routing, IVR menus, portals and reporting built for you when the admin console runs out of road.
Read more→Book the $450 systems audit
We go through what you’re running, what it’s costing you, and where the call is falling out of the process. You get a written plan and a fixed-price quote for the work, and it’s yours to keep whoever you decide to use.
$450 fixed, in AUD, excluding GST. Conducted remotely, Australia wide. On-site audits quoted separately on request.