Pricing

Pricing for integration, AI and phone system work

You should be able to work out roughly what this costs without booking a call first. Published rates, a fixed-price audit to start, and fixed-price quotes for every build after that.

Professional services

Straight time for build, integration and advisory work. Billed in the hours we use.

$150
per hour
  • Integration and custom development
  • AI voice agent design and tuning
  • Reporting, dashboards and data work
  • Itemised against the work, monthly
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Start here

Systems audit and plan

Run remotely, over a call and a look through your systems. We go through what you’re running now, what it’s costing you and where the call is falling out of the process. You get a written plan and a fixed-price quote for the work.

$450
fixed price
  • Review of your platform, numbers and call flows
  • Mapped against the systems you already run
  • Written plan, prioritised, in plain English
  • Fixed-price quote for the build
  • Remote engagement; on-site visits quoted
  • Yours to keep, whoever you use
Book the audit→

Packages and retainers

For larger rollouts and anyone who wants us on the hook continuously: a block of hours a month at an agreed rate, with response times in writing.

Let’s talk
agreed monthly
  • Discounted rate against committed hours
  • Response and resolution targets in the contract
  • Named engineer who knows your build
  • Roadmap sessions each quarter
Scope a package→

All prices in Australian dollars and exclude GST.

How a quote is worked out

Everything starts with the $450 audit. From it you get a written plan and a fixed price for the build. The $150 hourly rate is what that price is built from, so it works as a ceiling rather than an open meter.

What moves the number:

  • How many systems are being connected, and whether each has a usable API.
  • How much logic sits in the middle. A screen pop is simpler than a verified self-service menu.
  • The scope of any AI voice agent. How many call types it handles and how many tools it can use.
  • Data clean-up. Messy phone numbers in a CRM are fixable, but they take time.
  • On-site work. Quoted separately, with travel.

What isn’t included

  • Uniden Voice over Cloud plans and call charges. These are separate from our professional services and quoted on their own.
  • Your other software subscriptions. Your CRM, job management or automation tools stay on your own accounts.
  • AI usage costs. Depend on call volume and are itemised in the quote before you commit.
  • On-site attendance. The $450 audit is remote; on-site work is quoted separately on request.

Retainers

For larger rollouts and anyone who wants us on the hook continuously: a block of hours each month at a discounted rate against the committed hours, response and resolution targets written into the agreement, a named engineer who knows your build, and a roadmap session each quarter. We can offer service levels because the platform underneath us is Australian supported, so our escalation path is a phone call in business hours.

Common questions

What does the $450 audit include, and is it on site?

A review of your current platform, numbers and call flows, mapped against the systems your business already runs, and a written plan with a fixed-price quote for the work. It is $450 plus GST, fixed, and run remotely, which is what keeps it at that price anywhere in the country. On-site visits are quoted separately. The audit guide goes through it step by step.

Are your prices GST inclusive?

No. Every price on this site is in Australian dollars and excludes GST.

Can we take the audit plan to someone else?

Yes. The plan is yours whether or not you engage us to build it.

How is ongoing work charged?

Ad hoc work is $150 per hour plus GST, billed against itemised work each month. Larger or ongoing engagements usually move to a monthly retainer at a discounted rate, with response times in the agreement.

Start here

Book the $450 systems audit

We go through what you’re running, what it’s costing you, and where the call is falling out of the process. You get a written plan and a fixed-price quote for the work, and it’s yours to keep whoever you decide to use.

$450 fixed, in AUD, excluding GST. Conducted remotely, Australia wide. On-site audits quoted separately on request.