Four kinds of work, from a multi-site rollout with a compliance officer attached down to a five-person office that just wants the after-hours calls to stop going missing. Most engagements end up using two of them.
Every platform runs out of road somewhere. When yours does, we write the bit that carries on: bespoke call flows, routing logic the admin console won’t express, customer-facing portals, internal tools, reporting that matches how you actually measure the business.
A phone call that doesn’t reach your systems is a phone call somebody has to re-type. We join the platform to your CRM, job management, accounting, rostering and storefront so the call, the customer and the job are the same record from the first ring.
Not a demo. Voice agents that answer at 6pm, qualify the caller, look the account up, book the job into the real diary and hand a human the context when it matters. Trained on your data, your pricing and your words.
Plenty of our work isn’t complicated, it’s just nobody there has the time or the appetite. We configure it, document it in plain English, train the team, and stay on the end of the phone afterwards.
Start from the problem rather than the service name. These are the symptoms we hear most often, and where each one usually leads.
If more than one of those sounds familiar, that’s normal. The $450 audit exists to sort out which problem to solve first, and what it will cost.
$450 fixed, run remotely. We map what you run, what it costs and where calls fall out of the process.
A written plan, prioritised, and a fixed price for the build. No obligation to use us for it.
We build, test against your real call flows and cut over out of hours. Your team is trained before it goes live.
Response times in writing on retainers, a named engineer, and a platform vendor in the same timezone behind us.
Screen pops, automatic call logging, owner routing and AI call summaries for HubSpot, Salesforce, Zoho and Pipedrive.
Read more→Guides · 3 min readWhat happens in the $450 remote audit, what to have ready, and what you get at the end.
Read more→Pricing$150 per hour, a $450 fixed-price audit, and retainers by arrangement. AUD, ex GST.
Read more→We go through what you’re running, what it’s costing you, and where the call is falling out of the process. You get a written plan and a fixed-price quote for the work, and it’s yours to keep whoever you decide to use.
$450 fixed, in AUD, excluding GST. Conducted remotely, Australia wide. On-site audits quoted separately on request.
